By accessing this website, and using the information therein, you hereby agree to be bound by the terms and conditions set out below. If you do not wish to be bound by the said terms and conditions you should not continue to access or use the site.
By purchasing any item from the website you are declaring that you are aware of how the products are to be used, thus we claim no responsibility if any product is misused due to negligence.
Prices
Please note that the prices on our website may change at any time. The actual price you pay will be the price charged at the time you place your order at checkout.
All prices are expressed with V.A.T. taxes unless otherwise stated.
Acceptance
There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason and a refund will be issued.
To ensure availability of all our products customers may be limited to a maximum number of items.
Delivery
During the process of ordering products or items there will be a delivery charge according to the weight or volume of the ordered products or items and the delivery destination location.
Delivery will be made upon extra charge unless otherwise specified, to the address specified by you on the completed order form.
We will deliver your order to the main entrance of the delivery address. At your request, our driver may carry your order to the delivery address, for example, to a particular floor in an apartment block or into your kitchen but only if:
the driver has your permission and
our driver believes that it is safe and practical to do as you requested.
We always reserve the right to deliver only to the main entrance of the delivery address.
Please note that we deliver goods throughout Cyprus and to any country in the world.
All goods must be signed for on delivery by an adult aged 18 years or over. If we attempt to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will leave notification of attempted delivery and you will need to contact our Customer Service Center to re-arrange delivery (see below for contact details).
In these circumstances, if we have to return to deliver the goods, a further charge may become payable provided that delivery is attempted at the agreed time.
Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
Cancellation and Return Policy
Please read our Cancellation and Returns Policy.
Payment Methods
You can pay by any American Express, MasterCard or Visa, Discover & PayPal through the most secure payment system worldwide, PayPal. Your credit/debit card details will be encrypted to minimize the possibility of unauthorized access or disclosure. Authority for payment must be given at the time of placing your order.
Right of Withdrawal
You have the right to cancel your order without providing any reasons to us, before the order is dispatched. In such a case you will get a full refund of your payment (if there was any).If the order is dispatched you still have the right to return the products to us and get a full refund (read return policy). You can cancel the order, add or remove items, even after order is placed, from your account profile (my orders).
Complaints
For any complaints regarding our products or services, please use the contact us form in our website. We will reply within 48 hours.
Transaction History
We will keep a record of your transactions (for tax purposes) for 7 years.
Language of this Agreement
We have used the English Language for this agreement.
These Terms shall be governed by and construed in accordance with the laws of the Cyprus Republic and any disputes will be decided only by the Cyprus courts.
If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.
Procedures
This privacy policy covers this site. Because we want to demonstrate our commitment to our users’ privacy, we disclose the following information.
The Information We Collect and How We Use It
We are the sole owner of the information collected on our website. Information is not shared, sold, leased with any third parties whatsoever. We collect information at several different points on our Website.
Cookies
We use cookies
Profiles
We create user profiles
Communications from the Site
When customers provide us contact information we use the information to contact the user to deliver sales and product information that may be useful to them.
Sharing Information - Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Website.
Personally Identifiable Information
Personally identifiable information is not shared, sold, leased with any third parties whatsoever. Information that users submit to us is kept in strict confidence.
Aggregate Information (non-personally identifiable)
Aggregate information is not shared, sold, leased with any third parties whatsoever. Aggregate Information is kept in strict confidence.
Choice/Opt-out
Our customers are given the opportunity to 'opt-out' of having their information (e.g.email address) registered with us to receive information about products and service that we sell and that may be of interest to the customer. When our web site originates email, users can opt-out of these communications by replying to unsubscribe in the subject line in the email.
Data Security
Physical security exists to protect against the loss, misuse, or alteration of information.
Correcting/Updating/Deleting/Deactivating Information
If a user's personally identifiable information changes such as postcode, zip code, phone, email or postal address they can change contact information. If a user wishes to correct/update information or no longer desires our service, they can notify us of what they desire by contacting us through the “contact us” section of our website.
Links and Advertisements
Our website may contain links to other sites. We do not partner with or have special relationships with any ad server companies. We are not responsible for the privacy practices or the content of any other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Changes to the Privacy Statement
The information you submit to us is controlled by the privacy policy in effect at the time you submit it. If we significantly change our policy, we will post a notice in a conspicuous place on our website notifying visitors of policy changes.
Contact Information
If you have any questions about our Privacy Policy, please use the contact details to forward them to us.
Resolving Privacy Policy Disputes
If you think we have not followed our privacy policy in some way, it can be resolved in the following manner. Please tell us by using the contact details.
1 Introduction
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website.
2 Intellectual Property Rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website, all materials including images and software on the website. Subject to the license below, all our intellectual property rights are reserved.
3 License to use Website
You may view, download for caching purposes only, and print pages from the website, provided that:
4 Limitations of Liability
The information on this website is provided free-of-charge; you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill. Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.
5 Restricted Access
Access to certain areas of our website is restricted. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion. If we provide you with a username and password to enable you to access restricted areas of our website or other content or services, you must ensure that that username and password is kept confidential. You accept responsibility for all activities that occur under your username and/or password. We may disable your user username and password, at our sole discretion, if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.
6 Variations
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
7 Entire Agreement
These terms and conditions, together with all our 'Legal Documents', constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
8 Law & Jurisdiction
This notice will be governed by and construed in accordance with Cypriot law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.
Shipping Policy & Cancellation and Returns Policy